CROWNE PLAZA - CHICAGO WEST LOOP BY IHG, Chicago – A Smart Stay in the City
About the Hotel
Rooms with Views
Crowne Plaza - Chicago West Loop By Ihg offers spacious double rooms and suites with city views. Each room includes a flat-screen TV with cable channels, a tea and coffee maker, and free Wi-Fi. Some rooms feature a balcony or a private bathroom with a bath. Bedding options vary based on availability.
On-Site Dining
Rye Deli & Drink serves contemporary Jewish dishes for breakfast, lunch, and dinner, along with craft brews and cocktails. Dine restaurant offers American cuisine throughout the day. Both venues provide a convenient option for meals without leaving the hotel.
Business & Events
The hotel has 8,000 square feet of event space, including nine conference rooms with city views. Each space is equipped with state-of-the-art lighting, audio, and video systems. The Meetings Director assists in organizing business meetings, conferences, or private events like baby showers.
Nearby Attractions
The hotel is in West Loop, steps from Restaurant Row on Randolph Street and Fulton Market. Nearby landmarks include Willis Tower (1 km), Chicago Riverwalk (1 km), and Millennium Park (2 km). Corporate offices like Google and McDonald's are within walking distance.
Accessibility & Services
Accessible rooms feature roll-in showers and handheld showerheads. Public areas allow leashed pets. The fitness center includes Peloton bikes and Technogym equipment. Chicago Union Station, offering nationwide rail connections, is nearby.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Private beach
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Housekeeping
- Dry cleaning
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Beach access
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a great stay at the hotel. The rooms were nice and spacious, though a bit noisy due to a bridal party. The service was professional and welcoming, despite a few disappointments. The location was convenient, close to restaurants and activities, and within walking distance of the United Center. The dining options were good, but nothing extraordinary. Overall, a pleasant experience with some minor drawbacks.
The hotel had a fantastic view and was clean, offering a nice location but with average rooms. The service was very friendly and accommodating, although some aspects were a bit frustrating. Dining options were excellent but on the expensive side.
My stay at the hotel was a mix of positives and negatives. The rooms were clean and met my sleeping needs, but the service ranged from rude to mediocre depending on the representative. The location was great for my needs, though the entrance was hard to find due to construction. The dining experience was amazing with a wide variety, but there were some issues with facilities.
My stay at the hotel was quite convenient due to its close proximity to downtown, but I found it challenging to locate the entrance as the property was under construction with no clear signage. While the room happened to be located right next to the elevators, which I hadn't planned for, it was decent and clean. The service from all staff members, including valets and housekeeping, was friendly and helpful, though there was an extra $50 daily charge. The dining options were satisfactory for breakfast, offering a variety of choices to start the day right.